The article is called "Faulty Towers: The Crisis in Higher Education" by William Deresiewicz.
Here is the heart of the case:
"But the answer now is not to raise professors’ salaries. Professors already make enough. The answer is to hire more professors: real ones, not academic lettuce-pickers.
Yet that’s the last thing schools are apt to do.
What we have seen instead over the past forty years, in addition to the raising of a reserve army of contingent labor, is a kind of administrative elephantiasis, an explosion in the number of people working at colleges and universities who aren’t faculty, full-time or part-time, of any kind. From 1976 to 2001, the number of nonfaculty professionals ballooned nearly 240 percent, growing more than three times as fast as the faculty. Coaching staffs and salaries have grown without limit; athletic departments are virtually separate colleges within universities now, competing (successfully) with academics. The size of presidential salaries—more than $1 million in several dozen cases—has become notorious. Nor is it only the presidents; the next six most highly paid administrative officers at Yale averaged over $430,000 in 2007. As Gaye Tuchman explains in Wannabe U (2009), a case study in the sorrows of academic corporatization, deans, provosts and presidents are no longer professors who cycle through administrative duties and then return to teaching and research. Instead, they have become a separate stratum of managerial careerists, jumping from job to job and organization to organization like any other executive: isolated from the faculty and its values, loyal to an ethos of short-term expansion, and trading in the business blather of measurability, revenue streams, mission statements and the like. They do not have the long-term health of their institutions at heart. They want to pump up the stock price (i.e., U.S. News and World Report ranking) and move on to the next fat post."